About This Course

Upon successful completion of this course, technicians will receive a certification that validates their understanding and ability to confidently navigate Cummins INSITE and QuickServe Online - two essential tools for modern diesel diagnostics and repair.

This training is designed to help technicians streamline diagnostics, reduce guesswork, and improve the efficiency of their repairs by mastering Cummins’ proprietary software platforms. You’ll learn how to effectively use INSITE to connect with Cummins ECMs, read and interpret fault codes, monitor live engine data, perform calibrations, and run diagnostic tests that speed up troubleshooting.

In addition, you’ll gain a working knowledge of QuickServe Online - Cummins’ web-based technical information system. This includes locating and using service manuals, wiring diagrams, troubleshooting trees, and parts lookup tools to ensure accurate repairs and efficient maintenance planning.

Whether you’re new to Cummins diagnostics or looking to sharpen your skills with the latest software updates and best practices, this course offers the tools and knowledge you need to work smarter and more confidently in the field.

What You Will Learn

  • Expedite Troubleshooting

    Master the full range of Cummins INSITE diagnostic software tools - from basic connectivity and fault code retrieval to advanced features like calibration checks, parameter resets, and system tests. This section is designed to help technicians reduce diagnostic time, improve first-time fix rates, and confidently navigate INSITE’s interface to troubleshoot diesel engine issues faster and more efficiently. You'll gain the skills needed to interpret live data, command component tests, and utilize INSITE’s advanced capabilities without confusion or delay.

  • Troubleshoot Fault Codes

    Understand how to leverage both Cummins INSITE and QuickServe Online (QSOL) to interpret ECM fault codes with precision. Learn how the Cummins ECM’s self-diagnostic system generates fault codes, and how to locate in-depth troubleshooting resources - including service bulletins, wiring diagrams, step-by-step fault trees, and repair procedures. You’ll walk away knowing exactly how to transition from a basic code to actionable insight using the combined power of these two industry-standard platforms.

  • Expand Datalink Knowledge

    Build a clear understanding of how the datalink system communicates between engine components and diagnostic software. This section covers how to identify communication issues, interpret engine data streams, and use parameter values to diagnose drivability concerns such as power loss, sensor malfunctions, or erratic system behavior. You’ll learn how to trace data-related problems, verify connectivity, and confidently use diagnostic readings to pinpoint root causes—improving accuracy and minimizing unnecessary part replacements.

Training Previews, Downloadables & Exams

    1. Student Workbook Download

    2. Watch Now - Cummins INSITE & QSOL Virtual Classroom Recording

    1. Knowledge Check

About this course

  • $349.00
  • 7 lessons
  • 4.5 hours of video content
  • Certification provided upon completion

FAQ

  • How long after signing up does it take until I can start learning?

    The virtual classroom for your Cummins INSITE & QSOL course is open as soon as you have purchased the course. Begin learning how to expedite troubleshooting fault codes immediately!

  • What is Cummins INSITE software used for?

    Cummins INSITE is a powerful diagnostic tool used by technicians to connect to Cummins engines for troubleshooting, fault code reading, data logging, calibrations, and performance monitoring. It's essential for accurate and efficient diesel engine diagnostics.

  • Can I learn how to use INSITE without dealership training?

    Yes! This course teaches both basic and advanced functions of INSITE, including real-world use cases, without requiring dealership access. It’s perfect for independent repair shops, fleet technicians, and anyone looking to become confident with Cummins diagnostic tools.

  • Will this course teach me how to reset parameters or run tests in INSITE?

    Yes. You’ll learn how to safely perform ECM commands, reset engine parameters, and run test routines using INSITE. The training walks through the correct steps to execute diagnostic tests without damaging components or invalidating settings.

  • Who is the Cummins INSITE & QSOL training course ideal for?

    This course is designed for diesel technicians, fleet mechanics, and shop owners who want to become more efficient at diagnosing and repairing Cummins engines using the INSITE and QuickServe Online platforms. No prior experience with INSITE is required.

Social proof: testimonials

Allan Steidle

by Author's name

Great training for the diesel engine technician with practical solutions to modern emission technology malfunctions. A must for technicians to keep up with current standards on their fleet equipment. Kevin is knowledgeable and able to apply theory with real world applications and diagnosis in a language technicians will appreciate. I would highly recommend Vietech training and Kevin for your training needs on diesel engine emission present day applications.

Jason Martis

Extremely knowledgeable, well trained at passing on information to students. Would recommend!

Mike Rochford

Outstanding focused curriculum delivered with technical and educational proficiency. Techs will benefit from Kevin’s instruction both in approach and efficiency with modern diesel/CNG/propane and aftertreatment technologies. Highly recommend VieTech to all employers looking for a cost effective, modern and complete training package for their employees.

Instructor(s)

Senior Training Instructor Kevin Vieth

Kevin is a Red Seal Service Tech with extensive experience as an industry training instructor. Kevin has provided technician certification training for multiple industry leaders, including Cummins, Hunter Engineering and BCIT.

Get Certified in Cummins INSITE & Quickserve Online Today

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